4Ds T&D Inc.

Call or Text:  631.875.2582
Only: Phone Icon 888.210.9230

FAQ - For Answers & Questions


We added questions that are frequently asked and also try to anticipate questions you might have about our PRODUCTS or SERVICES and provide the answers here.

If you need additional information send email to Info@4dselectrical.com or you may use the FORM on the 'contact Us' page for a quicker response.

1

Q1 : Do you accept Credit and Debit Card Payments on a job site?

A1 : Yes we do. We accept all major cred or debit cards, online, over the phone, point of sale or on a job site. We use PayPal as one of the safer way for our customers to make most online purchases. Our goal is to make your online experience as smooth, simple and enjoyable as possible so, here is an option for you after you've click on the 'Buy Now' button above, right - If you do not have a payPal account as yet, that's ok. You can still process your payment by simply completing the 'PURCHASE DETAILS' and then click 'Pay With Debit or Credit Cart' and continue to checkout. If you already have a PayPal account, just sign-in and continue.                                                                                                                                        

   Credit or Debit Cards Accepted - Visa, Discover, Master, American Express - https://4Dselectrical.com     

2

Q2: Do you charge for your estimates?

A2: No we do not charge for estimates in the normal sense. However, if more-than one estimate is requested for the same job, the first estimate is always FREE but additional estimates may require a modest fee. Any charges for additional estimate requested by a customer may be refundable via a rebate process if the job in question, is contracted and completed by us (4Ds T&D Inc.) or any of our affiliates or partners. 

3

Q3: I recently bought an air condition unit but it said on the label, 220 volts and all my outlet are 110 volts. What can I do to make it work?

A3: The first thing is to find out whether or not you have 220 volts supply in your 'circuit breaker panel, sometimes referred to as the 'load center'. To find out if you have a 220 volts, you may require to call in an electrician to help you determine or verify the voltage. If it has a 220 voltage then, you may also want to talk with an electrician to install a new power line (outlet/ circuit) from the appropiate panel to the location of your AC unit. If it doesn't have a 220 supply, your second option is to use a 'step-up transformer' rated to meet the load demand/ consumption of the AC unit. However, this is not a common practice in most local and may not be suitable for your situation. Hence, you should consult a qualified electrician or let us know if you need further assistance. The next stept is to, upgrade your meter service based on the recomendation of your electrician. This means you will be required to do some alteration to your existing wiring from the 'service meter' to your 'circuit breaker panel'. If you need more assistance please contact us (4Ds T&D Inc.) by either telephone or email.

4

Q4: I saw one listing site posting that, your company has no rating by them. Why are they saying that contrary to public record that shown, your company won the "Best Of Brooklyn Award for service of 2017 and 2018 consecutively"? I have known your company for years and I happened to know some of your customers and everyone speak highly of 4Ds T&D Inc. Posted 2017 

A4:  This has been recently drawn to our attention by a few customers and we have seen it ourselves.  We would not name this 'listing site' here but they're not our  affiliate, we do no business with them,  we have never advertised our business with them and have not listed our website with them in-spite their numerous request. See our Home Page for the awards posted.

Our public record and our many satisfied customers are a credible source and recognized form of ratings.  Also, our rating do not depend on any paid advertising agency's favor, period. 

5

Q5: I have a problem with three of our power outlets and I can't understand why nothing works when I plug them into the outlet. I used my tester screwdriver to check them and all the outlets lit up the tester, showing there is current in the outlets. This is crazy and I don't understand why. Any suggestions?

A5: Tester screwdrivers are best used to give a general idea whether or not current is present in the circuit at that point of testing. However, it cannot determine the absent of an open circuit or the power status. You will need to use a voltage tester/meter to better diagnose a power problem. Based on your description, it seems as though you have an open circuit that feed those affected outlets (faulty or broken line/cable/wire/connection).

6

Q6: One of the circuit breaker is tripping very often and sometimes it takes a long time before it can be switched back on. What may be the cause?

A6:  There're few things to consider here in order to make the correct diagnosis or determination -: (a) The circuit may be over loaded (b). The breaker is defective. (c) There may be a faulty piece of equipment on that circuit breaker or (d) Faulty or defective wiring may be the cause. These are the most common causes and this will require some diagnostic skills by an 'experience electrical technician' [not all electricians are trained in diagnostic procedures so, if you're not sure who to call, we have the expertise in these and various other forms of electrical diagnostic procedures] to get to the source of the problem and implement corrective measures. 


1.

I

INSERT ANSWER TO QUESTION HER


Shop Now